Recommitment to Quality Network
Your bargaining team negotiated a commitment to the UAW-GM Quality Network as GM’s only Total Quality Management system (TQM).
This commitment recognizes the value of the Quality Network to the corporation and the UAW. The agreement includes continued funding of the Quality Network as well as improvements in the structure that enhance the UAW’s involvement as a full and active partner.
Planned Maintenance ‘Moving Forward’
The Planned Maintenance Phase Assessment process was strengthened by the national parties agreeing that Phase Three attainment is not only a requirement but must be maintained during the length of the agreement at all plants.
Quality Network Suggestion Plan
The parties discussed the Suggestion Plan and agreed that the co-directors will establish a task team to identify and implement future improvements.
Redeployment and Meaningful Work
The union’s commitment to meaningful work and employee redeployment was modified to require each UAW-represented location to submit an annual redeployment plan. The intent is not to place members in underutilized or unproductive assignments, or to circumvent the Job Security provisions of the National Agreement. The emphasis should be on redeployment to meaningful assignments, which include regular productive assignments and “nontraditional” work, as well as efforts to competitively retain or insource new work.
Quicker Response to Employee Vehicle Concerns
The bargaining team expressed concern about improving the resolution of employee vehicle concerns through the Vehicle Promotion and Assistance Contact (VPAC) program. As a result, the parties agreed that the step-by-step process for resolving employee vehicle concerns will be expanded so that all periodic summaries of current sales promotion activities, recall and specialty policy notices will be provided to VPAC representatives. A training program for dealers will be developed to ensure their awareness and encourage their cooperation with UAW-GM VPAC representatives.
National Sales Promotion
To recognize the importance of groups like teachers, veterans and union members, the union gained agreement that a sales and marketing program will be developed to offer special sales incentives to organizations like the National Education Association, Veterans of Foreign Wars, AFL-CIO, United Postal Service and American Red Cross. A national joint committee, composed of the co-directors of the UAW-GM Leadership Quality Council support staff and representatives of GM’s Vehicle Sales, Service and Marketing organization, will meet quarterly to develop programs and initiatives.
UAW-GM Quality Network - GM Global Manufacturing System (QN-GMS)
To address the union’s concerns about the relationship of GMS to the UAW-GM Quality Network, a structure and process for implementing Quality Network-GMS activities will be established in all UAW-represented facilities. This structure will be initiated by the GMS National Committee co-chairs who will become members of the UAW-GM Leadership Quality Council.
The UAW-GM Leadership Quality Council will now provide direction and support for QN-GMS. UAW-GM Quality Network Doc. 46 representatives will receive GMS training to support the QN-GMS process.
MAXIMO
MAXIMO is GM’s global Computer Maintenance Management System (CMMS). To enhance the ability of UAW-GM MAXIMO users to fully perform their QN Planned Maintenance jobs, it was agreed that UAW-GM MAXIMO users, at the local level, will now have access to data generated by the global MAXIMO system. In addition, UAW-GM Planned Maintenance team members will have a voice in the process through participation in corporate advisory councils, user groups and steering committees.
Input into Annual QN Budget
It was agreed that the union will be given the opportunity to provide input into the Annual Quality Network budget. Issues that may arise will be referred to the co-chairs of the UAW-GM Leadership Quality Council.