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Hourly workers will demonstrate the quality that we build in our vehicles by continuing to serve as ambassadors for our products at promotional events such as customer clinics, auto shows and charitable events, under language retained by the committee.
Bargainers win greater involvement in quality
(See contract, Page 114A.)
It is indisputable that your negotiated involvement in Ford’s quality process had – and continues to have – a great deal to do with the company’s turnaround. Your negotiators were determined to build on this proven area of success to ensure that our customers continue to buy our quality products and ensure our long-term job security. The UAW reaffirmed its commitment to the company’s Quality Operating System (QOS), securing additional training that underscores our value to the process.The joint quality committee will develop “Train-the-Trainer” modules, as well as additional avenues for members’ voices to be heard on quality and concerns answered in a timely manner.
Union wins more access to quality information
(See contract, Page 182C.)
Local quality representatives won the right to additional information through the Corporate Quality Website, including Ford Automotive Procedures and the Balanced Single Agenda for Quality. Union representatives will also receive information about the Black Belt Six Sigma process, providing them transparency and greater details about cost mechanisms.
Hourly workers to be Six Sigma certified
(See contract, Page 182C.)
Your negotiators maintained two hourly Black Belt Six Sigma candidates per manufacturing location giving hourly workers greater quality problem-solving abilities, as well the ability to drive the quality process.
QOS coordinators roles to be reviewed, realigned
(See contract, Page 150C.)
Bargainers and the company recognized the critical role hourly Manufacturing Quality Operating System coordinators play. The National Quality Committee will review the roles and responsibilities of the quality coordinators to ensure that they are aligned with the company process and that support and communication between the local quality co-chairs and production workers occurs.
Union wins involvement in two key quality procedures
(See contract, Page 37C.)
Negotiators won the right for the union to be involved in two global quality procedures, Global Inspection Process and Current Model Manage-the-Change.The union won a key quality monitoring tool by requiring the company to notify the workforce of authorized deviations from established quality practices.
Vehicle Service Concern Representative Program to continue
(See contract, Page 109A.)
The company proposed eliminating the Vehicle Service Concern Representative Program/Dealer Panel Representatives. Our negotiators reminded the company of the importance of the UAW having a connection with the customers who buy our products and being able to assist them.